Before purchasing any service clients have many questions about the product for which we have listed below some common Frequently Asked Questions. For more questions you can initiate a Live Chat session with our operators by clicking on the live chat option. Our support will be happy to assist you.
Account activations are provisioned instantly after the payment of your order is completed, so you can get started on your website right away.
Absolutely, all our shared hosting packages come with an unconditional 30 day money back guarantee.
This policy does not apply to any additional services such such as : Domain Registration, Dedicated IP, Dedicated SSL Certificate, VPS Servers. Domain name registrations are processed immediately and are non-cancelable and non-refundable. Also if your hosting account has free domain name and you cancel the service then the charges of Free Domain will be deducted from the refund amount. The accounts violating the company polices will not be entertained for money back policy.
We have a 99.9% Uptime guarantee.
We accept PayPal payments.
Absolutely! We offer free transfer services. We'll move your website files from your old host and we'll even transfer the domain for you to our network.If the account is very large then conditions may apply.
Yes, your client area allows you to upgrade-downgrade accounts, the great part is, once you select your new package, its provisioned instantly for you. All you have to pay is the difference between the two plans. The upgrade or downgrade is free.
We guarantee there are NO setup fees or hidden costs of ANY kind, you just pay the cost of the hosting plan for 6 or 12 months, plus the cost of a domain name if you need it.
Node Wing uses a third party credit card processor, therfore we don't have access to your credit card information. Node Wing does not store your credit card information on our servers. The services we use are:
Our servers are located in Los Angeles, CA, USA.
No, you are not required to transfer your domain to us. You need to just change the Domain Name Servers (DNS) setting with your current domain registrar.
DNS changes can take anywhere from 24 - 72 hours to finish updating.
Yes. Every web hosting account gets their own seperate CGI bin by default.
Yes we can host any valid domain extension.
SSH is not allowed for shared hosting plan. You will get full root access for your VPS server.
Yes you can and we provide many free shopping cart scripts for you to use. You can even install them with one click of a button. You would however need to use a shopping cart that is based out of PHP scripting language and MYSQL database software.
No we do not support ASP.
No we do not support JSP.